Velvet

Swift & Fast Shipments

Quick Processing: Orders are prepared and dispatched without delay.

Speedy Delivery: Get your favorite products delivered fast, straight to your doorstep.

Reliable Tracking: Stay updated with real-time tracking from dispatch to delivery.

Customer Satisfaction: We prioritize speed and care, ensuring your order arrives safely and on time

30-Day Returns Policy

Timeframe: You can return your purchase within 30 days of receiving your order.

Condition: Items must be returned in their original condition, unused, and with all original packaging.

Process:

1. Contact our customer service team to initiate your return.

2. Receive a return authorization and instructions.

3. Ship the item back using the recommended shipping method.

Refunds: Once we receive and inspect your return, a refund will be processed to your original payment method within 5–10 business days.

Exclusions: Certain items (e.g., personalized or final sale products) may not be eligible for return.